FAQ

Company

What is Datalogz?

Datalogz is a BI ops system and automated BI administration platform. We help you find all of the issues in your BI environment and empower you to fix them. These issues most likely are driving up your costs and risks.

Where can I learn more about Datalogz?

You are in the right place. Our website is the place to be! We also have a Resources page where you will find decks, one-pagers, podcasts, videos, blogs, and news articles on topics like enterprise analytics, business intelligence sprawl, AI in BI, etc. Also, we are always happy to chat - if you want to see if we can be a potential partner for you, reach out to us at sales@datalogz.io!

When was Datalogz founded?

We were founded in 2021! We’ve truly merged as a dynamic force within the industry of data ops, specifically business intelligence (BI) ops. Our innovative solutions address the pervasive challenge of BI sprawl with unparalleled efficacy. Partnering with some of the world's largest data-mature enterprises, we are collectively confronting this monumental issue head-on.

Are you hiring?

We are always looking for exceptional talent! You can find out more about our open roles here.

I want to attend a Datalogz event!

You can find the next event we will be at or be attending or hosting here on our Events page.

Do you have a blog?

Even better! We have a Resources hub which is your one stop shop for blogs, decks, one-pagers, podcasts, videos, blogs, news articles, and more!

Do you have a newsletter?

Yes! You can subscribe to our Data Dive newsletter here. You’ll get the inside scoop on the latest industry news, Datalogz features, Datalogz invite-only events and other exciting updates!

Product

Which BI tools do you integrate with?

We currently offer the following out-of-the-box connectors: Power BI, Tableau, and Qlik. Our system is flexible and quickly integrates with other BI tools. Reach out to us for a review of your tool and typically we can add a new integration in under 4 weeks. Are you using a primary BI tool not listed here? Let’s chat to see if we can help you out.

When should I use Datalogz?

We believe that you cannot maintain what you do not measure. Often, customers come to us when they are already drowning in BI sprawl. If you are a data mature company, have a significant amount of data volume (reports, dashboards, etc), and more than one BI tool, you likely already have an environment that needs to be monitored and governed.

Maybe you have a critical event at your company such as a BI tool migration, retirement, sunset, etc. This is typically when you want to ensure you are cleaning up your environment so you are not migrating junk or unnecessary data.

Perhaps your Power BI capacity needs sizing up due to slowdowns and you do not want to increase capacity spend. Again, you cannot maintain what you do not monitor - we can help you take a look at what reports currently exist, activity data, viewership, refreshes, duplicates, bad data, etc to help you determine what can be removed before you level up to another capacity tier.

How do you protect client data?

At Datalogz, safeguarding client data is not just a priority; it's our unwavering commitment. We've implemented rigorous measures to ensure the highest levels of security and confidentiality for the information entrusted to us. Dive into our Trust Portal to explore the comprehensive framework we've put in place to protect your data.

How does your pricing work?

At Datalogz, our pricing is directly tied to the value we deliver. Our enterprise pricing is based on a number of factors, including: deployment type, number of connectors (BI tools), volume of data assets, and any custom connectors. To get a custom quote for your organization, let’s gauge if we can be a fit for you and set up a call!

Do you partner with consulting firms and SI’s?

Yes! We have a partner program for our resellers and we also offer a referral program. Curious to learn more? Let’s chat.

What are your deployment options?

We offer a Datalogz-hosted cloud and a self-hosted model.

How are the metrics defined?

This has been from customers when exploring the recommendations, or viewing pages of the app where metric tiles are shown. Not all of them are as self explanatory as others, and we likely should have some metric documentation that’s open to customers beyond the brief descriptions we can put in hover over icons in the app. Possibly not the type of question we had in mind for the FAQ doc.

Support

I am a customer and I need help!

Let us help you! As a customer, you should already have a designated account manager. If you do not know who that is, we can get that figured out for you. Please reach out directly to our client lead Tina here.

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